Last Updated: May 1, 2019
Each of Webnetave shared web hosting plans and email hosting plans carries a 30-day money back guarantee. If you are not completely satisfied with our hosting services or email services within the first 30 days of your contract, you will be given a full refund of the monthly service fee’s paid excluding any setup fees, overage charges, domain registration or transfer fees, charges for excess bandwidth or other charges related to setup or utilization of the service.
There are no refunds on MS SQL monthly fees, dedicated servers, VPS plans, Domain Name Registration, license and monthly lease fees, website design services, website updating services or setup fees. With website design services there is a design process that keeps you in control at each stage of development. Once a stage is completed, there are no refunds for the work already performed. You can end the contract early though, as per the signed design project agreement in place at the start of a website project.
Please be aware that there are no pro-rated refunds after the first 30 days of service. Our money back guarantee on hosting services does not apply to renewals.