Need Assistance? How Can We Help?
SUPPORT CENTRE
View Network Pulse To View Known Issues
& Scheduled Maintenance
BROWSE ONLINE HOSTING SERVICES KNOWLEDGE BASE
Learning about your hosting services, setting up client email software and much more.
The most frequently asked questions, answered.
EMAIL SUPPORT
Email Your Support Request To: support@canadawebpro.ca
Email support for current clients is available 7 Days A Week, 9am-9pm EST and
beyond these hours for critical requests. This allows for a traceable support response.
PHONE SUPPORT
(226) 376-5984
Mon-Fri: 10am-8pm Eastern Standard Time
It is best to email first. Not that your call is not important nor that we do not want to talk with you when you need help. You can most certainly call! Canada Web Pro is here to help when you need it! The reason is that even if we talk on the phone, it keeps a traceable thread of the issue until resolution.
Support Beyond Phone Hours:
If the issue is critical, also call 1-(226) 376-5984 and leave a message. Webnetave monitors support requests beyond our normal business hours of operation and will respond to critical issues during our off hours.