Backup Policy

Last Updated: March 22, 2025

Our Official Business Name Is "WEBNETAVE.COM".

This policy applies to the websites :
webnetave.com, canadawebpro.ca, canadawebpro.com, hostnetave.com

Shared Hosting Plans:

For customers hosted with Webnetave.com services, periodic backups of data on the hosting servers, and email infrastructure are completed but the final responsibility for all backups of the data on your web hosting packages rests with the customer. For customers who have web hosting with a provider other than Webnetave.com, you are solely responsible for your website backups and Webnetave.com does not keep your website backed up.

We strongly recommend that you take periodic backups and store them at your end so that you have multiple options in case of necessity for a restore. You can use cPanel to back up your website files and keep multiple time frame back ups. Contact us if you need assistance in how to do this manually.

We strongly recommended that you make use of CodeGuard Automated Backup service for reliable and inexpensive offsite back ups. With Cloud Hosting and all Email services Webnetave.com does not maintain any backups that can be restored on a per server or package basis.

WordPress Cloud Hosted Plans:

Customers hosted on a Cloud WordPress Plan, under management of Webnetave.com, includes CodeGuard Automated Backup service for reliable and inexpensive offsite back ups, giving a level of confidence to our customers in case of an extremely rare negative server or network event. Even then, backups are never a guaranteed service by nature of the services. Please note that CodeGuard does not backup email services.

Cloud Hosted Plans:

For customers hosted on a Cloud Hosted Plan, backups are never a guaranteed service by nature of the services. Consider adding a CodeGuard Automated Backup service.

Your use of the Services is at your sole risk:

Webnetave.com does not maintain backups of dedicated accounts or the Services purchased by you. You should not rely on the WEBNETAVE.COM for backup. It is solely your responsibility to maintain backups. WEBNETAVE.COM is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on the servers. This is why we require every WordPress Cloud Hosting Plan include CodeGuard Backup Solution. For all other types of web host plans offered by WEBNETAVE.COM, please add a CodeGuard Automated Backup service. The cost is very low and protects your website assets.